About Us
WHO WE ARE
A Brokerage Shaped by Operations
Inter American Transportation Service (ITS) is a family-led freight brokerage built on more than 85 years of combined carrier-side operating experience.
The company is certified, licensed, and insured to operate across U.S. and cross‑border lanes, and focuses on structured processes for planning, dispatch, tracking, and documentation rather than on marketing claims.
Our goal is to manage freight in a predictable way so shippers, drivers, and warehouses know what to expect on every move.
Experience Applied to Daily Freight Work
The leadership team at ITS brings more than 85 years of combined trucking and logistics experience, including time spent in driving, dispatch, and yard operations.
That background shapes how lanes are set up, how appointments are scheduled, and how exceptions are handled, with attention to what actually works in the field. Instead of emphasizing slogans, ITS uses this experience to design practical operating routines for recurring freight programs.
The company’s focus is to run disciplined, transparent operations that support long‑term shipper relationships.
How We Operate
ITS runs freight through defined steps that cover order entry, carrier selection, dispatch, tracking, and proof of delivery. Responsibilities are assigned by role so that tenders, status updates, and issue resolution are handled consistently rather than on an ad‑hoc basis. Carrier vetting, safety checks, and insurance reviews are built into this routine, supporting compliance as an everyday activity instead of a separate project.
Operating Standards
Internally, the company emphasizes accuracy, follow‑through, and straightforward communication over aggressive selling. Teams are expected to provide clear information to shippers and drivers, document key events, and escalate issues early so they can be addressed without disrupting a customer’s operation. This approach is intended to support stable, long‑term work with both shippers and carriers.
Technology And Tracking
CAPABILITIES & INFRASTRUCTURE
Compliance and Security
- FMCSA and SaferWatch verified carriers (U.S., MX, Canada vetted carriers).
- Safety checks CDL validation and drug testing
- $100K cargo insurance plus extended options
- Fully documented and auditable freight movement
Capacity
- 1,000+ dry vans
- 150+ owner-operators
- Nationwide OTR coverage
- 90%+ retention
- Laredo cross-border capacity via Trasportes Gonzalez and CFM
Training & Operational Investment
- CTPAT training
- CDL training
- Forklift training
- Safe driving programs
- English proficiency training
Compliance & Security
- CTPAT Aligned
- OEA Aligned
- EcoVadis Aligned
- Theft prevention measures
- Digital and physical security processes
Warehouse
20,000 sqft
30-Warehouse
Docks Doors
4-acre lot
300 Trailer Capacity